Support at Home’s early rollout is revealing cracks providers can’t ignore, and QANDA is bringing those early signals into focus. This snapshot shows what’s emerging, what’s at risk, and what needs adjustment before issues grow.

Support at Home’s new assessment system is already wobbling with inconsistent decisions and older people missing essential support. Roland and Paul unpack what’s going on and what we should do.

Roland tackles some of the confusion about the new Support at Home rules for Associated Providers.

With the ink still drying on key documents, providers are told there’s “no excuse” not to be ready. Roland gives his frank assessment of the Minister’s proclamation on readiness.

The right tech can be make or break. At the Invox conference, Jane McDonald and Cliff Abbasi showed us how to turn everyday systems into serious savings and smoother care.

Siobhain Simpson warns that once block funding goes, cash flow and productivity get tested fast and if you’re not ready, survival isn’t guaranteed.

With reforms delayed, reports piling up and plenty of people waiting, Support at Home risks becoming a leadership test the government keeps failing.

Robert Fitzgerald told the National CHSP Conference that the sector must avoid the NDIS’s transactional traps and instead measure success by whether older Australians feel respected and in control.

The 2025–27 CHSP Program Manual brings a few practical tweaks, a handful of early reform signals and some important compliance reminders. We break down what matters and what providers should do next.

Read our submission, steal the good bits, or just get across what’s at stake. Because the cost of staying silent? That shows up in your budget.

The legal eagles, financial gurus and our very own Invox home care experts give us the prescription to survive Support at Home.

With less than two months to go, Support at Home is missing many of its working parts. This blunt briefing to the new Minister outlines what’s broken, what’s missing, and what needs fixing right now.

Roland explains why he feels the need use profanity to describe the Support at Home roll-out

Paul Sadler cuts through the 209 pages of the brand new S@H Program Manual to tell us what’s changed.

Anna is searching for answers as to why we aren't talking about Dementia in Support at Home.

Prepare for the big year ahead with Roland's outline of the key success factors for Support at Home.