For months now, providers have been told the wrinkles would be ironed out. The consumer complaints, the funding gaps and the implementation failures are now impossible to ignore.

Despite the Minister’s reassurances, Support at Home is sliding toward a “computer says no” assessment model. Here’s what’s emerging and why the sector is uneasy.

Support at Home’s early rollout is revealing cracks providers can’t ignore, and QANDA is bringing those early signals into focus. This snapshot shows what’s emerging, what’s at risk, and what needs adjustment before issues grow.

Robert Fitzgerald told the National CHSP Conference that the sector must avoid the NDIS’s transactional traps and instead measure success by whether older Australians feel respected and in control.

Read our submission, steal the good bits, or just get across what’s at stake. Because the cost of staying silent? That shows up in your budget.

With less than two months to go, Support at Home is missing many of its working parts. This blunt briefing to the new Minister outlines what’s broken, what’s missing, and what needs fixing right now.