Program Speakers Tickets

Reducing workload in Support at Home

A practical 90-minute briefing on how to improve processes and use technology to reduce workload, save staff time and minimise costly mistakes.

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Live online briefing

Wednesday
16 September

11:30am – 1pm AEST

Recording and slides included

$265 individual · $530 team pass

Where is staff time going?

Some of this work can be improved with technology. Some should be simplified or stopped altogether.

The challenge is knowing where to begin.

Common examples

Entering the same information more than once

Checking and correcting billing or claiming errors

Moving information between systems

Manually reconciling services and payments

Producing reports from incomplete records

Relying on spreadsheets and workarounds

Fixing problems that could have been identified earlier

What the briefing covers

A focused 90 minutes on where staff time is going, what to simplify and what is worth automating.

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What you get

A clearer view of the work to remove, improve or automate and the material to take back to your team.

Better questions

Know what to ask before buying technology, changing systems or starting an automation project.

A realistic view of AI

Where AI can help providers, and what safeguards are needed.

Practical examples

Ways to reduce repeated work, improve information flow and prevent avoidable errors.

Recording and slides

All registered attendees receive the briefing recording and presentation slides.

Live questions

Ask the speakers about the operational problems facing your organisation.

Who should attend?

This briefing is for staff working in operations, administration, finance, systems or service delivery.

It will be particularly useful if

Your administrative workload continues to grow

Staff enter, check or move the same information more than once

Billing, claiming or reconciliation involves too much manual work

Staff depend on disconnected systems, spreadsheets or workarounds

You are considering automation or AI and need to know where to start

Roles that get the most from it

Chief executives and business directors

Operations leaders

Finance leaders

Technology and transformation leads

Quality and compliance leaders

Home care operations managers

Workforce and scheduling leaders

Attend on your own, or bring up to 10 staff on a team pass.

Meet the speakers

Cliff Abbasi

Founder, Infinyx

Cliff helps organisations identify the work worth automating and assess the likely cost, risk and return.

Jess Timmins

Co-founder, Kernl

Jess focuses on improving workflows, connecting systems and reducing avoidable administrative work.

George Gouzounis

Chair, National AI Adoption in Aged Care Workgroup

George will explain what AI can currently do, where it is already being used and how providers can introduce it responsibly.

Bring the right people together

Operational problems rarely sit within one team. The team pass allows up to 10 staff from one organisation to attend for $530.

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Bring together the people responsible for:

Operations Finance and claims Care management Workforce and scheduling Quality and compliance Systems and technology

Tickets

Individual access is for one attendee. The team pass covers up to 10 people from one organisation.

Individual access

For one attendee

The live 90-minute briefing, audience questions, presentation slides, the recording and a certificate of attendance.

$265AUD including GST

Team passBest value

For up to 10 people from one organisation

The live briefing, audience questions, slides, recording and certificates for all registered attendees.

$530AUD including GST

What past attendees say

One of the best, most practical sessions I have attended. Plain English, real examples and a clear view of where the savings are.

Operations lead

Home care provider

We left knowing what to fix before buying anything.

Finance manager

Short, focused and genuinely useful.

CEO

Community provider

Partner with this briefing

Sponsorship opportunities

Get in front of the leaders shaping provider operations.

A limited number of sponsorship slots are available for organisations that want visibility with the executive and operational leaders attending this briefing. Editorial content remains fully independent.

Named in the live briefing

Logo across event assets

Reach a qualified provider audience

Secure your spot →

Previous briefing sponsors

Frequently asked questions

Is this mainly about AI?+

AI is only one part of the briefing. The broader focus is reducing unnecessary work and improving provider operations.

Will software products be demonstrated?+

The briefing focuses on provider problems, practical examples and better decision-making rather than product or sales demonstrations.

Do I need technical knowledge?+

No. The briefing is designed for staff from operations, finance, care management, workforce, quality and technology, not technology specialists.

Is it suitable for smaller providers?+

Yes. Smaller providers often have fewer staff available to absorb unnecessary administrative work, making it especially important to choose improvements carefully.

Is it relevant to CHSP providers?+

Yes. Many of the issues covered, including administration, workforce pressure, data and disconnected systems, also affect CHSP providers.

Can several people from my organisation attend?+

Yes. The team pass covers up to 10 people from one organisation.

Will the session be recorded?+

Yes. All registered attendees receive access to the recording and slides.

Can we submit questions?+

Yes. Questions can be submitted before the event or asked during the live briefing.

Branding package · Reducing workload in Support at Home

Reach the leaders redesigning how Support at Home work gets done.

Invox Briefings have built a reputation as the place senior provider leaders actually show up. This session puts operations, finance and technology decision-makers in one room while they are actively reviewing systems, processes and vendors for Support at Home.

400+

Attendees expected. Senior decision-makers from Support at Home providers.

LIVE AUDIENCE

14,000+

Aged Care leaders and operators on the Invox mailing list.

PRE-EVENT REACH

Sponsorship slots.
Your brand isn't competing for attention.

EXCLUSIVITY

Unlimited

Access to recordings.
Your logo carries through the long tail.

LIFESPAN

Branding package

Visibility across the full briefing.
Pre, during and post.

$1,850 + GST · per organisation

3 sponsorship opportunities available

✓

Logo on the event page, emails and replay. Your logo sits on the public event page, registration and reminder emails (~14,000 contacts) and on the recordings post event with no shelf life.

✓

Opening logo and host acknowledgement. Prominent logo on the welcome slide, throughout the broadcast and a verbal acknowledgement from the host at opening explaining how your organisation helps the sector.

✓

One resource in the attendee pack. A single asset, link or short tool placed in the briefing resource section, available live and on the recordings page.

✓

1 × team ticket plus replay access (10 tickets). For your own people to attend the briefing live and access the on-demand recordings.

✓

Half-page eDM. Up to 200 words plus images, included in the "thank you for attending", "give us your feedback" or reminder eDMs sent by Invox.

Secure your spot → Get in touch →

Visible before, during and after the briefing.

PRE-EVENT

High-priority logo on the event page, registration confirmations, reminder emails and pre-event marketing across the Invox audience.

DURING

Prominent logo on the studio set and on-screen graphics. Host acknowledgement at opening, including a short explainer on how you help the sector.

POST-EVENT

Logo carried through on the recordings, resource downloads and the follow-up "thanks for attending" and feedback eDMs.

Invox sponsorship is editorial-first: speakers and content are never positioned around a sponsor's product.

Optional add-on

Curate a unique brand experience

Video ad $500+ GST

A 30–45 second video played to the live audience during a session breaks. A premium-attention moment with no competing content on screen.

2 opportunities available Subject to quality approval

Year-long partnership POA+ GST

Lock multiple Invox briefings in advance. Sponsorship across the full Essential Briefing series, plus Conferences and Free Briefing opportunities. Talk to us about a custom 12-month plan.

Limited slots Tailored package