National Residential Aged Care Conference 2027
Very special launch price tickets. Limited to the first 50 sold.
Two days on the operational pain points of running residential aged care.
- When
- Tuesday 23 and Wednesday 24 March 2027
- Where
- Victory Room, Marvel Stadium, Melbourne and online
- Launch price
- Limited to the first 50 tickets sold
- All Access
- A further 20% off every ticket
The real work of running a home
Aged care policy and politics are well covered at other conferences. We’re concentrating on the challenges residential aged care managers are dealing with every day, including occupancy pressures, rising agency costs, changing care minute requirements, higher everyday living fees and tougher Quality Standards.
And we’re bringing together the kind of engaging, experienced speakers Invox is known for, people with something genuinely useful to say.
- 1,300+people at the Invox Support at Home and CHSP conferences in 2026
- 450+organisations represented across those two conferences
- 35sponsors across those two conferences
Five themes for 2027
Each theme takes a current problem and asks what is working.
Funding and fees
- Getting the latest AN-ACC classifications right
- Making the higher everyday living fees work
- Navigating increasingly difficult fee conversations
Occupancy and accommodation
- New approaches to attracting residents
- Rethinking empty bed day approaches
- Getting the current RADs, DAPs and room pricing mix right
Staffing and care minutes
- Meeting care minutes and 24/7 RN requirements
- Smarter rostering to cut agency costs
- New approaches to recruitment and retention
Quality and compliance
- Meeting the strengthened standards, working smarter not harder
- What assessors are looking for now
- Fixing gaps before they become compliance failures
Clinical care and dementia
- Better approaches to falls, wounds and medication safety
- Latest thinking on dementia and restrictive practices
- Turning incident reporting into improvements
Who should come
Executives
CEOs, general managers and the operations, finance, clinical, quality and people leaders responsible for resi care.
Facility managers
Facility managers, directors of nursing and care managers who run the home. Finally a conference worth your time!
At Marvel Stadium
Two days with people facing the same challenges, and the businesses that support homes.
Online
Every session streams live for managers who need to stay on site.
Launch price tickets
Limited to the first 50 sold. Staff of All Access organisations get a further 20% off.
| Ticket | Standard | All Access |
|---|---|---|
| In personBoth days in the Victory Room at Marvel Stadium. | $845 | $676 |
| In person with networkingBoth days in person, plus cocktails and canapés from 5pm to 6pm on Tuesday 23 March. | $940 | $752 |
| OnlineBoth days, live online. | $685 | $548 |
All prices include GST.
All Access prices, 20% off
Staff of organisations with an All Access pass pay 20% less on every ticket, including group offers. Choose All Access prices in the booking box below.
Not sure whether your organisation has All Access?
Check your status. Enter your work email and we’ll email you straight away. If your organisation has All Access, the email has the link to book at All Access prices. If it doesn’t, it has your organisation’s own All Access price.
The email is a one-off reply, not a mailing list.
What is All Access?
All Access gives an organisation a team pass for up to 10 people at every Invox online event until 30 June 2027, and the recordings of the online events Invox has run since July 2026. Its staff also get 20% off tickets to this conference. See what All Access includes.
Book your tickets
For staff of organisations with All Access. Choose the tickets marked All Access price.
Group offers, including 3 for 2 and tables of eight for provider organisations, open when the launch price ends.
First speakers announced
More to come.
Jean Kittson AMAuthor and advocate for older Australians
Stuart HutcheonManaging Partner, StewartBrown
Anita CourtneyPrincipal, Russell Kennedy Lawyers
James SaundersManaging Director, Pride Aged Living
Peter WilliamsCEO, OneCare
Reuben JacobARIIA
Craig SmithChief Operating Officer, Warrigal
Russell BricknellCEO, Juniper
Gohar YazdabadiCEO, Council on the Ageing NSW
Amber WitherdinCEO, PACE Care
Fonda VoukelatosFounder and Principal, XV Consulting
Stephen Becsi OAMCEO, Apollo Care
Paul SadlerPrincipal, Paul Sadler Consultancy
Jodi LivesleySector Support and Development Officer, Wesley Mission
Roland NaufalDirector, Invox
Got something to say?
Propose a session or a speaker for the 2027 program. Proposals close 11:59pm AEDT, Friday 11 December 2026.
Sponsor the conference
Meet the executives and managers who run residential homes, in the room and online. Sponsorship is capped at 13 packages, so each sponsor reaches more of the room.
Sponsorship is separate from the call for speakers and does not include a speaking spot.
Questions about sponsorship? Email admin@invox.com.au
13 packages
They go in the order they are booked.
- Platinum1 package
- Gold3 packages
- Silver4 packages
- Bronze5 packages
Marvel Stadium, Docklands
Two days in the Victory Room at Marvel Stadium, where Invox ran the National Support at Home Conference in April 2026. The stadium is a short walk from Southern Cross Station.
Accommodation
Invox has arranged a rate for conference guests at the hotel below.
Peppers Southern Cross Melbourne
679 La Trobe Street, Docklands
15% off the hotel’s current rate on weekdays.
Book at the Invox rateBooking another way? Log in at all.accor.com, open Special rates and enter client code SCP4295978 and access code IN224AU347.
Call for speakers
Providers, practitioners and sector experts can propose sessions and speakers for the 2027 program. Check your proposal against these five tests before you submit.
Opens 9am AEDT, Tuesday 17 November 2026
Closes 11:59pm AEDT, Friday 11 December 2026
No paid speaking spots
The conference does not sell speaking spots. Sessions are selected on merit. Sponsorship is separate.
Practical
Shows what you did, how you did it and what changed. Results, numbers and examples beat principles.
Current
Based on your experience of residential aged care as it operates now.
Transferable
Gives other providers something they can adapt in their own organisation.
Honest
Includes what did not work and what you would do differently.
Not a sales pitch
Proposals that promote a product or service will not be accepted as program sessions.
Submit your proposal
Tell us about your session in six parts. Keep the summary to 200 words, covering the problem, what you did and what attendees will take away.
- A working title
- The topic areas it addresses
- Your preferred format
- A summary of up to 200 words
- Proposed speakers
- Your contact details
Questions? Email admin@invox.com.au
Thanks, we have your proposal
Your reference is below. Every proposal is reviewed after the call closes on Friday 11 December 2026.
The call for speakers opens on Tuesday 17 November
Proposals can be sent from 9am AEDT, Tuesday 17 November 2026 until 11:59pm AEDT, Friday 11 December 2026. Questions? Email admin@invox.com.au.
The call for speakers has closed
Thank you to everyone who sent a proposal for the 2027 conference. If you have a question about a submission, email admin@invox.com.au.
Tuesday 23 and Wednesday 24 March 2027
Victory Room, Marvel Stadium, Melbourne and online. Launch price tickets, limited to the first 50 sold.