- Working out whether a requested service, item or support is fundable
- Knowing when clinical evidence is genuinely required
- Where participant choice conflicts with clinical advice or identified risk
- Applying inconsistent approval rules across teams or locations
- Decision making when delegations and role boundaries are unclear
- Too much time on documentation, duplication and avoidable administration
- Balancing participant outcomes with limited budgets
- Identifying underused or low-value services
- Recording decisions to withstand complaints, incidents or regulatory scrutiny
What the forum covers
Who should attend?
- Care Partners
- Care coordinators
- Case managers
- Team leaders
- Care and operations managers
- Quality and compliance managers
- Clinical governance leaders
- Executives responsible for Support at Home
- workforce pressure
- issues with participant budget utilisation
- uncertainty about the scope of the Care Partner role
Use a team pass to bring everyone who needs to know.
Meet the speakers
Lorraine Poulos
LPA
Paul Sadler
Paul Sadler Consulting
Lee Kennedy
Invox
Anita Courtney
Russell Kennedy
Kate Pascale
Kate Pascale & Associates
Bring the team
- participant requests and approvals
- clinical and compliance risks
- budget utilisation
- roles and caseloads
- essential documentation
- decision making boundaries
Tickets
11:00 am to 2:30 pm AEDT
Individual access
For one attendee, with the recording, slides and certificate included.
Team pass
A chance to get your teams across the same info at the same time.
Partner with this forum
Frequently asked questions
Can several people from my organisation attend?+
Yes. The team pass covers up to 10 people from one organisation. After registering, you'll receive an email where you can add your attendees.
Will the forum be recorded?+
Yes. Every pass includes the recording, the slides and a certificate of attendance.
Can we submit questions?+
Yes. Questions can be submitted before the event or asked during the live question-and-answer session.
Is this only for Care Partners?+
No. The forum is designed for Care Partners and the people who support them: coordinators, case managers, team leaders, care and operations managers, quality and compliance managers, clinical governance leaders and executives responsible for Support at Home.
What timezone is the forum in?+
The forum runs 11:00 am to 2:30 pm AEDT (Melbourne/Sydney daylight time) on Wednesday 14 October 2026.
When does early bird pricing end?+
Early bird pricing ends Thursday 10 September 2026, after which prices increase.











