National Care Partner Forum 2026

The forum for everything Care Partners and managers need to know. Practical tools and expert guidance to help your teams manage complex requests, reduce risk and deliver affordable, person-centred care.

Live online forum
Wednesday
14 October 2026
11:00 am to 2:30 pm AEDT
Keynote: Jacinta Parsons
Online
$435 individual · $870 team pass (up to 10 people)
Sponsored by Nimbus Health
Jacinta Parsons
Keynote speaker

Jacinta Parsons

Broadcaster and author, ABC Radio Melbourne

Jacinta Parsons is one of Melbourne’s best known radio voices and the author of three books, including A Question of Age and A Wisdom of Age, which explore ageing through the stories of older Australians. She opens the forum with a keynote on how older women are reshaping ageing.

Care Partners need clear guidance on which decisions they can make and which require clinical or management input.

Common examples
  • Working out whether a requested service, item or support is fundable
  • Knowing when clinical evidence is genuinely required
  • Where participant choice conflicts with clinical advice or identified risk
  • Applying inconsistent approval rules across teams or locations
  • Decision making when delegations and role boundaries are unclear
  • Too much time on documentation, duplication and avoidable administration
  • Balancing participant outcomes with limited budgets
  • Identifying underused or low-value services
  • Recording decisions to withstand complaints, incidents or regulatory scrutiny

What the forum covers

The program includes short breaks and a question-and-answer session.

Opening keynote
Jacinta Parsons
Need and evidence: making consistent care decisions
An interview with Paul Sadler
Designing a care management model that works
Lorraine Poulos
Best practice care planning
Kate Pascale
Optimising the participant’s budget
Lorraine Poulos
Making lawful and defensible care decisions
Anita Courtney
Question and answer
Anita Courtney, Paul Sadler and Lorraine Poulos
Closing session: looking after yourself
Lee Kennedy and Tegan Davies

Who should attend?

The forum is designed for
  • Care Partners
  • Team leaders & Coordinators
  • Care and operations managers
  • Quality and compliance managers
  • Clinical governance leaders
  • Executives responsible for Support at Home
It will be particularly valuable for organisations experiencing
  • Workforce pressure
  • Issues with participant budget utilisation
  • Uncertainty about the scope of the Care Partner role
  • A lack of legal and compliance clarity
  • Inconsistent care planning
  • Problems with claiming

Use a team pass to bring everyone who needs to know.

Meet the speakers

Jacinta Parsons
Keynote

Jacinta Parsons

Broadcaster and author, ABC Radio Melbourne

Lorraine Poulos

Lorraine Poulos

LPA

Paul Sadler

Paul Sadler

Paul Sadler Consulting

Lee Kennedy

Lee Kennedy

Invox

Anita Courtney

Anita Courtney

Russell Kennedy

Kate Pascale

Kate Pascale

Kate Pascale & Associates

Tegan Davies

Tegan Davies

Head of Programs, Be Well Co

Bring the team

Care Partner performance will not be improved by focusing on Care Partners alone.

Come as a team and develop a shared approach to
  • participant requests and approvals
  • clinical and compliance risks
  • budget utilisation
  • roles and caseloads
  • essential documentation
  • decision making boundaries

Tickets

When
Wednesday 14 October 2026
11:00 am to 2:30 pm AEDT
Where
Live online from the Invox studio
Format
The program includes short breaks and an audience question-and-answer session.

Individual access

For one attendee, with the recording, slides and certificate included.

$435 AUD · GST inclusive
Best value

Team pass

A chance to get your teams across the same info at the same time.

→ Care Partners and managers in the same session
→ One shared approach to decisions and escalation
→ Half hour sessions, so different people can attend different sessions
→ Recording, slides and certificates for all attendees
$870 AUD · GST inclusive

Partner with this forum

Sponsored by
Nimbus Health
Sponsorship opportunities

Get in front of the leaders shaping care management.

A limited number of sponsorship slots are available for organisations that want visibility with the Care Partners, Managers and executives attending this forum.

Email to lock in your spot →
Named in the live forum
Logo across event assets
Reach a qualified provider audience
Previous event sponsors
Ausmed
CareLineLive
Cloud Aged Care
Happy Valley Home Care
Hayylo
HomeCare HQ
Invoice Harbour
MOA
My Choice
Sandwai
ShiftCare
VIPS Care
Visual Care
Ausmed
CareLineLive
Cloud Aged Care
Happy Valley Home Care
Hayylo
HomeCare HQ
Invoice Harbour
MOA
My Choice
Sandwai
ShiftCare
VIPS Care
Visual Care

Frequently asked questions

Can several people from my organisation attend?+

Yes. The team pass covers up to 10 people from one organisation. After registering, you'll receive an email where you can add your attendees.

Will the forum be recorded?+

Yes. Every pass includes the recording, the slides and a certificate of attendance.

Can we submit questions?+

Yes. Questions can be submitted before the event or asked during the live question-and-answer session.

Is this only for Care Partners?+

No. The forum is designed for Care Partners and the people who support them: coordinators, case managers, team leaders, care and operations managers, quality and compliance managers, clinical governance leaders and executives responsible for Support at Home.

What timezone is the forum in?+

The forum runs 11:00 am to 2:30 pm AEDT (Melbourne/Sydney daylight time) on Wednesday 14 October 2026.