Online Event
Wednesday, 29 October 2025
1pm - 2:15pm AEDT
75-minute, free online Q&A session for home care & CHSP providers
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What this briefing covers
The government has now finalised the aged care rules and released the updated Support at Home manual.
We know it’s late, but this is the last major update before the program begins. It’s your final chance to get clarity, cut through the confusion and ask the questions that really matter before rollout.
The new rules set the tone for how the next chapter of aged care will run. They confirm what’s in, what’s capped and what providers will need to prove. Care management, reporting, consumer choice and provider obligations are now locked in, along with some less obvious risks that could catch services off guard.
This focused Q&A session will cover:
Care management caps and how to stay compliant
Provider obligations under the final rules
Reporting, systems and governance readiness
Consumer rights, movement and communication
Hidden risks: staffing, compliance creep, exit obligations
Who should come
Leaders and managers across home care and CHSP preparing for November
Operations, compliance and quality teams who need clear answers before rollout
Anyone wanting to make sense of the final rules without the 200-page deep dive
Speakers
You can trust these speakers to cut through the noise.
Anita Courtney
Anita is a Principal in Russell Kennedy's aged care team and is a leading lawyer in the Aged Care area. She assists aged care providers to understand and comply with their responsibilities under the Aged Care Act 1997 and helps providers to deal with the Aged Care Quality and Safety Commission and difficult consumers.
Paul Sadler
Few people have as much experience in the aged care sector as Paul. He’s been a national and state CEO of aged care industry associations, CEO of a major aged care provider, and influencer of ageing policy, disability and community care programs for both national and state governments. He actually enjoys staying on top of the detail and is always ready to share his wisdom and insights.
Matt Hart
Matt is the Business Manager at Invox and has spent the last 13 years in leadership positions in community services. He has a whole bunch of experience as a Finance, Planning & Analysis (FP&A) Manager, assisting business leaders on what to do next to better their bottom line. He’s the guy who pulls apart those unreadable government reports to deliver meaningful insights.
We will continue to build the Invox reputation for delivering practical expertise without the bureaucratic mumbo jumbo.