Online Event
Wednesday, 29 October 2025
1pm - 2:15pm AEDT
75-minute, free online Q&A session for home care & CHSP providers
Sponsored by:
What this briefing covers
The government has now finalised the aged care rules and released the updated Support at Home manual.
We know it’s late, but this is the last major update before the program begins. It’s your final chance to get clarity, cut through the confusion and ask the questions that really matter before rollout.
The new rules set the tone for how the next chapter of aged care will run. They confirm what’s in, what’s capped and what providers will need to prove. Care management, reporting, consumer choice and provider obligations are now locked in, along with some less obvious risks that could catch services off guard.
This focused Q&A session will cover:
Care management caps and how to stay compliant
Provider obligations under the final rules
Reporting, systems and governance readiness
Consumer rights, movement and communication
Hidden risks: staffing, compliance creep, exit obligations
Who should come
Leaders and managers across home care and CHSP preparing for November
Operations, compliance and quality teams who need clear answers before rollout
Anyone wanting to make sense of the final rules without the 200-page deep dive
Speakers
You can trust these speakers to cut through the noise.
Johanna practices in the areas of administrative law, litigation, regulatory compliance and risk management, with a focus on health, government and aged care. She assists aged care providers in both home care and residential care to comply with their responsibilities under the Aged Care Act 1997 and in responding to the Aged Care Quality and Safety Commission. Johanna also represents clients in coronial inquests and Royal Commissions.
Paul Sadler
Roland Naufal
Johanna Heaven
Few people have as much experience in the aged care sector as Paul. He’s been a national and state CEO of aged care industry associations, CEO of a major aged care provider, and influencer of ageing policy, disability and community care programs for both national and state governments. He actually enjoys staying on top of the detail and is always ready to share his wisdom and insights.
Roland has built (and at times threatened) his career by being outspoken about things that matter. He has over three decades of experience – from aged care CEO and Age Friendly Cities expert to the founder of DSC, Australia’s best known NDIS educators. This led him to ask the question: if radical honesty worked for Australia’s disability sector, then why not aged care, too? And here we are, folks.
We will continue to build the Invox reputation for delivering practical expertise without the bureaucratic mumbo jumbo.