Year one exposed the problems
Support at Home began with providers making big decisions using limited information. Prices were set, teams restructured and services redesigned before anyone knew how the new system would behave.
One year later, we now have evidence.
We know more about what customers will buy, which services are difficult to deliver profitably, where complaints are emerging and whether current workforce models can carry the demand.
Year one was about getting Support at Home running. Year two is about making it work.
This briefing brings the evidence together so you can decide what needs to change before 2027.
The program
What you will leave with
Who should attend
An operating model review, built for executives
Every session asks what the evidence says and what an executive should now decide. Attendees should come ready to test their own assumptions about growth, service mix, care management, complaints handling and staffing.
Built for
- CEOs, executives and general managers
- CFOs and commercial managers
- Strategy and operations leaders
- Workforce, quality and complaints leads
- Board chairs, directors and advisers
What past attendees say
Content was on point. The headline was clear: get the price right and keep efficiency tight.
Short, focused sessions with knowledgeable speakers. Right-sized and tight.
Partner with this briefing
Three sponsorship slots are available for organisations that want visibility with provider leaders. Content remains independent.
3 sponsorship opportunities exist for this briefing. Find out more →
Early bird pricing
Early bird ends 1 October, 11:59pmSend one person for the evidence. Use the team pass if you want strategy, finance, operations, care management, quality and the board hearing the same advice at the same time.