Essential Briefing · Pricing, finances and viability
Support at Home
Pricing and Finances
This Essential Briefing tackles the pricing problem, effective claiming, participant contributions, staff productivity and the services that no longer make financial sense.
Hear from the sector experts, see the latest benchmarking data and find out how other providers are responding.
The program
Profitability, pricing, service mix and growth
What you leave with
Slides, recordings, certificate as well as practical tools to help your team check the numbers and make better decisions.
Can’t afford 4 hours across the whole team?
You don’t have to. The team pass is the most affordable way to get key people across the same advice or to have different staff attend the sessions most relevant to their role.
Who should attend
- 01 CEOs, CFOs and finance directors
- 02 Operations, admin managers, care partners, team leaders and administration teams
- 03 Board chairs and finance committee members
- 04 Advisers working with providers on viability and reform
Speakers & co-hosts
What past attendees say
One of the best, information-rich events I have ever attended in this sector. Quality and practicality of the information, knowledge of the presenters, and practical tips on where the gains can be made.
Content was on point and very relevant. The team had such depth of info and they all gave the same headline, get the price right and keep efficiency tight. Do the work to know.
The outlining of risks and considerations will be helpful in strategic planning. Paul is always a great sounding board for simplifying the complex issues.
Engaging speakers, plain English, and the information clarified during the briefing. Open and transparent about the issues we are all experiencing, just brilliant.
Short, focused sessions with knowledgeable speakers. Right-sized and tight. The slides made it easy to focus on listening and revisit the detail later.
Early bird pricing
One seat for the live online event
Live access, recording access and certificate of attendance.
Bring the people who need to move
Up to 10 people from one organisation. The most affordable way to get finance, operations, care partners, team leaders, administration teams and executive leads across the same advice.
Bring together the people who need to make sense of Support at Home pricing and finances.
Support at Home Pricing and Finances
- 11:35
Service profitability
Margins, service mix, package utilisation, cross-subsidies and unfunded work.
- 12:15
Pricing: what next?
Real pricing scenarios showing what happens if caps land below current rates, near market prices or differently across services.
- 12:55
Delivery cost
What gets missed and which services are carrying more than they should. Includes a practical unit costing lens across travel, short visits, non-billable time, rostering, care management and admin.
- 1:20
Lunch break
Time to stretch the legs, take notes or ask questions.
- 1:50
Claims and contributions
Service agreements, claiming, participant contributions, invoicing, debt recovery and capturing the leakage from care plan to bank.
- 2:15
Growing your business
Whether it is packages, revenue or margins, where should providers focus in order to grow under Support at Home?
- 2:55
Audience Q&A
An opportunity to get your questions answered by the experts.
Partner with this briefing
- Logo on the event page, emails and replay.
- Opening logo and host acknowledgement.
- One resource in the attendee pack.
- 1 × team tickets plus replay access (10 tickets).
- Half page eDM in the thanks for attending, give us your feedback or reminder emails from Invox.