In partnership with

The pricing model is changing and risk is moving to providers. You’re being asked to do more without clear rules or guaranteed funding. With version 4 of the Support at Home manual now released, the question isn’t whether the rules are shifting, it’s how you adapt before they hit your bottom line.

Business as usual won’t survive the next three years. You need to understand what’s different and how to manage the changes.

This Essential Briefing is about finding the emerging financial leaks, pricing smarter and giving boards, managers and frontline staff the clarity they need.

This is not business as usual

Beyond Risks: Finding Leverage

We’ll show where other providers are adapting, protecting their margins and making small changes that deliver big results.

You’ll also hear directly from the sector experts on:

  • What the reforms allow and where they limit

  • How to create real financial leverage

  • How to map and communicate risk across your organisation

We’ll bring real numbers, simple tools, and practical examples, not theory.

This Essential Briefing will cover:

Pricing

  • What’s changing

  • What other providers are charging

  • How to price for cost, risk and complexity

  • What boards and auditors need to see

Emerging risks

  • Where risk is shifting in the new model

  • Compliance issues that increasingly cost money

  • How to spot risk early and respond fast

  • What to report and when

Missed opportunities

  • Unspent funds, billing gaps, care management oversight

  • Travel time, cancellations and admin overheads

  • Small fixes that recover real revenue

Live Q&A

  • Real questions from providers

  • Topics include pricing, cost, staff and strategy

  • Straight answers from people doing the work

Speaker line-up

We get it, we’ve been there

The changes ahead are too big to face on your own. Our Invox experts have the technical know-how and your sector colleagues bring the coalface lessons. That combined expertise will support you from every angle.

Lauren Ffrost
Director, KPMG

Leads KPMG’s ageing practice, working closely with providers on policy, funding and reform. Known for turning policy shifts into practical change that services can actually deliver.

David Sinclair
Partner, StewartBrown

Over 40 years in aged care finance, governance and risk. A leading voice in benchmarking and performance, helping providers understand what’s really driving their results.

Matt Wright
Partner, KPMG

Health economist and chartered accountant with deep sector experience. Builds costing tools, reviews performance and translates complex financial data into clear, practical insights.

Matthew Grant
Director, StewartBrown

Former CFO and experienced board adviser with a strong background in governance, compliance and reform. Helps providers stay viable and accountable through times of change.

Matt Hart
Business Manager, Invox

Skilled at pulling apart dense government reports and financial data to give providers meaningful, actionable advice.

Paul Sadler
Principal, PSC

Decades of sector leadership at national and state level, across both provider and advocacy roles. Widely respected as a trusted voice on aged care reform and policy influence.

Practical, No BS

We’ll continue to build the Invox reputation for delivering clear, actionable expertise without the bureaucratic spin. 

Our special ticket deals will assist you to bring all the people that need to know.

Have questions?
We’ve got answers.

  • Exact running times TBC as we confirm the agenda. Estimated run time is:

    Tuesday 20th May, 10am - 3pm AEST

  • Easy. Choose the group price to purchase either 2 x ticket (and recieve a 3rd free) or purchase the buy 3, get 2 free package.

    If you’d like to purchase more than 5 tickets, email us at admin@invox.com.au and we’ll sort it out.

  • Yes! When you check out, select the invoice option as your payment method and we will email you an invoice for payment.

    Payment terms are 14 days from invoice date.

  • Yes! For 30 days following the event, recordings of the Essential Briefing will be accessible exclusively to attendees.

    Please be advised that some sessions or interviews may not be included due to individual speaker requests.

  • We will send the Zoom links to participants early May, or as they join thereafter.

  • You can cancel your registration for a full refund up until Tuesday 06 May 2025. No refunds will be made after this date, however you can transfer your registration to another person at any time.